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Jolly Sweeps Privacy Policy

Version: 1.0
Dated: July 20, 2026

Jolly Sweeps is committed to maintaining transparency and protecting the privacy of our customers. This Privacy Policy (“Privacy Policy”) explains how we collect, use, maintain and share information collected from JollySweeps.com (the “Website”).

We are committed to complying with obligations under all applicable North American data privacy laws, including, but not limited to, the California Consumer Privacy Act (“CCPA”) (including the California Privacy Rights Act (“CPRA”)) and the Virginia Consumer Data Protection Act.

1. DEFINITIONS

“Aggregate Information” means information about groups or categories of customers, which does not identify and cannot reasonably be used to identify an individual customer.

“Anonymous Information” means information that does not directly or indirectly identify, and cannot reasonably be used to identify, an individual. When anonymous information is directly or indirectly associated with personal information, the resulting information is also treated as Personal Information.

“Personal Information” means any information about you, whether it is true or not, that can reasonably be used to identify you, or otherwise make you identifiable.

This Privacy Policy is to be read in conjunction with the Jolly Sweeps Terms of Service (T&Cs). Terms which are defined in the T&Cs have the same meaning herein.

2. DATA CONTROLLER

2.1

The business responsible for managing data collected through your use of the Website (including any data you may provide through the Website when you purchase a product or service or take part in a promotion or competition) is Jolly Sweeps International (Platinum Panther Ltd having its registered address at Arch. Makarios Avenue III 34, 3065 Limassol, Cyprus).

3. TYPE OF INFORMATION WE COLLECT

3.1

We collect three types of information (as defined in section 1, Definitions):

  • Personal Information
  • Anonymous Information
  • Aggregated Information

Any other information that we receive and identify as your Personal Information will be treated as Personal Information by us.

3.2

The types of Information we may process depend on the business context and the purposes for which it was collected. It may include:

  • Contact Details, such as your first name and surname, email address, residential address, and mobile or other phone numbers.
  • Personal Information, such as gender, age, age range or your image; and account login details, including your username, password and pictures associated with your profile.
  • Transaction Information you provide when you make a purchase, request a redemption or otherwise use the Website, such as your postal address, phone number and payment or redemption information including banking and financial details, credit card details and bank account statements (we do not store your full card details).
  • Geolocation Information, including approximate location information provided by a mobile or other device interacting with the Website, or associated with your IP address, where we are permitted by law to process this information.
  • Usage Data, which may include activity, technical and device information about your use of the Website, such as the content you view, the time and duration of your visit on our Website, how often you use our services, how you first heard about our Website, your preferences and information about your interaction with the content offered through our Website, your hardware model, device type, other unique device identifiers, operating system version, browser type and IP address.
  • Sensitive Information, which may include government issued identity (including drivers licenses, passport and social security numbers), geolocation and financial information to comply with our business, legal and regulatory purposes.
  • Information we obtain from a third party, such as a site or platform provider (including Facebook and Google), about your use of or interest in our services.

4. HOW WE COLLECT YOUR INFORMATION

4.1

Information you provide to us directly. This includes information collected when you visit our website, register, purchase products, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Website. We collect information from you by telephone, video or in correspondence (including email, live chat, mail, text message or social media). All telephone or video calls between you and our representatives may be recorded for training, quality control and compliance purposes and by continuing with any such call you consent to it being recorded.

4.2

Information we collect as you use our services. We also collect information about your use of our products and services through a variety of technologies that are present when you visit our websites, including the Website, or use our applications on third party sites or platforms (whether or not you are logged in or registered) including cookies, flash cookies, application programming interfaces (“API”), pixels and tags.

4.3

Information we receive from third party service providers. Finally, we also use trusted sources to update or supplement the information you have provided, or we have collected, including in order to verify or validate information.

5. PERSONAL INFORMATION COLLECTED VIA TECHNOLOGY

5.1

We and our service providers use industry standard identifiers, such as cookies or other similar technologies, to provide an enhanced experience.

5.2

These technologies allow us to record certain pieces of information whenever you visit or interact with the Website.

5.3

This statistical data provides us with information about your use of the services, such as general engagement with a page, the type of content on that page and how long you stay on that page. Usage information is generally non-identifying but if Jolly Sweeps International associates it with you as a specific and identifiable person, Jolly Sweeps International will treat it as Personal Information.

6. HOW WE USE COLLECTED INFORMATION

6.1

We use the information collected to operate our Website and to provide our products and services, to facilitate your financial transactions, to respond to your questions and to fulfill all applicable regulatory requirements such as anti-fraud checks and other checks required by applicable anti-money laundering and other legislation.

6.2

There may be occasions where we collect and use your information for specific purposes including:

  • To provide and manage the services you request.
  • To improve customer service and our services.
  • To process payments.
  • To personalize user experience.
  • To contact you about our services including marketing.
  • To send important notices to you.
  • To comply with our legal and regulatory obligations.
  • To offer alternative dispute resolution services.
  • To conduct market research and analysis.

7. HOW WE SHARE INFORMATION

7.1

The following categories of data may be shared for behavioral advertising purposes:

  • Name and contact data
  • Demographic data
  • Subscription and licensing data
  • Interactions

7.2

The above data may be shared with third parties that perform online advertising services for us for the purposes of delivering tailored advertising based on your interests.

8. YOUR PRIVACY RIGHTS

8.1

We appreciate that by law and subject to certain conditions you have a number of rights concerning the Personal Information we hold about you.

8.2

Your rights may include:

  • The right to access
  • The right to rectification or correction
  • The right to be informed
  • The right to object to processing
  • The right to delete
  • The right to data portability
  • The right to opt-out of sharing
  • The right to complain to a supervisory authority

8.4 How to Exercise Your Rights

You can exercise any of these rights by emailing us at support@jollysweeps.com.

9. HOW WE PROTECT YOUR INFORMATION

9.1

We use physical, electronic and operational safeguards to protect the information we gather.

9.2

If we believe that a notifiable data breach has occurred, we will comply with the legislative requirements to notify you.

10. HOW LONG WILL WE RETAIN YOUR INFORMATION

10.1

We will retain the categories of Personal Information listed in section 3 above for various periods of time to reasonably fulfill the purposes specified in this Privacy Policy.

11. SHARING YOUR INFORMATION

11.1

We share your Personal Information with the following categories of third parties:

  • Affiliates – other companies in Jolly Sweeps International
  • Service providers – other companies who provide services to you on our behalf
  • Third parties that interact with us in connection with the services we perform

11.11 Transfer of Data

Jolly Sweeps International operates in several international jurisdictions and Personal Information we collect may be transferred to, and stored and processed by, affiliates within Jolly Sweeps International or service providers in various countries.

12. MINORS

Protecting the privacy of children is especially important to us. For that reason, we never knowingly collect or maintain information from individuals under the age of 18.

13. CHANGES TO THIS PRIVACY POLICY

13.1

This Privacy Policy may be updated from time to time to reflect changes in the way we work or the way our work is regulated.

13.2

Any changes to the Privacy Policy will become effective when the updated policy is posted on our Website.

14. CALIFORNIA PRIVACY RIGHTS

California Civil Code Section 1798.83 permits residents of the State of California to request from certain businesses information related to direct marketing disclosures.

Requests may be sent to support@jollysweeps.com.

15. IN THE EVENT OF MERGER, SALE, OR BANKRUPTCY

If Jolly Sweeps is acquired by or merged with another entity, your personal information may be transferred as part of that transaction.

16. SEVERABILITY

If any part of this Privacy Policy is held invalid or unenforceable, the remaining portions shall remain in full force and effect.

17. CONTACTING US

If you have specific questions regarding your Personal Information, how we process or use it, or to exercise your rights, please contact our Privacy Team directly by email at support@jollysweeps.com.